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WE ARE CHANGING SOCIAL.

Let’s Work Together

Changing Social,
Studio B1,
Pithay Studios,
Bristol,
BS1 2LZ
United Kingdom

Digital Champions.

We manage your Microsoft 365 champions community, so you don’t have to.

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What is the Digital Champions as a Service Programme?

Our Digital Champions programme is delivered purely online through Teams giving your people access to the most up-to-date Microsoft learning resources, in a  managed community environment.

We use Microsoft technology to train people on Microsoft technology, providing growth and knowledgeability from the start.

With the ability to scale to meet the needs of your organisation, regardless of size, our Digital Champions community is designed to give both beginner and intermediate users more in-depth knowledge and understanding of M365, and the confidence to share their newly found skills with their peers.  

In doing so, we create a group of highly informed specialists on all things M365 who can sustain your organisation’s learning well beyond the scope of the deployment project. 

Not only are we experts in everything Microsoft, we’re ambassadors for the products by using them to create an environment that our champions can thrive in.  

Engage your employees

Learn new skills

Built by specialists

What Changing Social Provide...

Book your demo

Receive a free 45 minute demo of the programme by one of our Digital Champion specialists!

Benefits of the Digital Champions Programme

Digital Champions are a vital asset in a change managers toolkit. They harness the drive and desire of people who want to help shape the future of their organisation and support their colleagues through change. They act as ambassadors of change, bridging the gap between IT implementation and the people. 

An engaged workforce

Successful and meaningful change has a ripple effect which can be seen as a more engaged workforce. One that is not only utilising the tools available to them, but is advocating them to other colleagues. An engaged workforce also increases productivity.

Improved digital skills

More and more businesses are moving to a digital-first model. To do this, they must upskill their people. The programme provides the technical expertise your people need to ensure sustainable change within your organisation.

Less reliance on IT support

Having a community of Microsoft 365 experts to call on will alleviate the pressure on your IT support or service desk. They’ll be on hand to provide guidance, advice and support to colleagues across the business freeing your IT team to focus on other tasks.

Tailored to your organisation’s learning needs

We make it our mission to understand your organisation – the goals, the culture and the people. We tailor the programme to achieve the outcomes and goals of your business and to suit the learning needs of your people. we’re on hand to support.

Dedicated resource

70% of digital champion programmes fail. A major reason for this is the lack of resource and time available to give it the attention it needs. With our fully-managed service, we provide expertise and the dedicated resource to be on-hand whenever you need us. We’ve got this, so you don’t have to.

Peer-to-peer learning

The champions are themselves end users, so they understand the challenges and needs of their colleagues. Peer-to-peer learning is so powerful. Research has shown that people prefer to learn from their colleagues, and it certainly helps with scale as they can do this in a more informal environment rather than having to get everyone together to train.

How Digital Champions can save you money

One of the goals of the programme is to deliver a community of self-sustaining technically savvy employees, who can support you through future change.

Having this in-house resource can save thousands by reducing the number of calls to your support desk and will also allow IT support to focus on other tasks. Your digital champions will be the ‘go to’ people for support with M365.

By unleashing the potential of the M365 products and realising their full capacity, you are also saving money on untapped technology. And by introducing new apps and tools that work together, you can retire legacy systems that are no longer required, saving thousands on licences and maintenance.

The M365 suite is all about working smarter, not harder and plays a huge role in supporting employees to work more productively. The individual tools and apps work seamlessly together. From Teams you can access various applications without leaving the platform, helping employees utilise their time more effectively.

Providing employees with opportunities to grow their skills as well as investing in their development is a proven driver for increased employee engagement. And an organisation with higher employee engagement is more likely to deliver a better customer experience, work more effectively, productively and safely as well as being more innovative. All these factors positively impact the bottom line.

What your Champions will do

The programme has been built up from years of hard work and a lot of in-depth research and experience into why champion programmes fail, what makes them work and how they can be impactful.  

Learning is delivered over an 18-month period, taking the champions from beginner to intermediate. Divided into six campaigns, which cover personal productivity, team productivity and organisational effectiveness, the champions will learn technical and soft skills, equipping them to learn, lead and inspire.

Champions will not only learn about each Microsoft product, they’ll also learn about how each of these work in harmony for more collaborative ways of working.  

With on-demand resources from Microsoft Learning Pathways, regular webinars, hints and tips and endless support, the champions are set up to succeed.  

Digital Champions MLP
Why Digital Champion Programmes fail

How we'll encourage your Digital Champions to thrive

We keep your Digital Champions engaged through the use of exciting campaigns and inclusive communications. 

Using a dedicated Teams page, we have regular communication with champions throughout the programme with regular hints and tips, challenges and Ask the Experts. 

By our nature, humans are competitive, and it’s been proven that reward and recognition deliver successful champion programmes. To motivate our champions, we have a leaderboard and at the end of each campaign, we reward champions with a badge of completion.  

Champions can also complete challenges which give them extra points and the chance to move up the leaderboard.  

Rewards can be tailored to the organisation and can feed into personal development plans, bonus schemes or other reward and recognition schemes.  

We also produce weekly analytics with unique insights into how the digital champion community is performing and will make any necessary changes along the way.  

After one year of

the programme we see…

120

Increase of Teams Calls

280

Increase in Active Synced Files

110

Increase in Teams Chats

210

Increase in daily OneDrive and SharePoint shares

Want to know more?

If you’re interested in discussing how Changing Social can help your organisation adopt new ways of working we’d love to hear from you!