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WE ARE CHANGING SOCIAL.

Let’s Work Together

UK Office:

Changing Social,
8th Floor,
Programme Building,
Bristol,
United Kingdom

US Office:

Changing Social Inc
100 South Juniper Street
3rd Floor
Philadelphia
PA
USA
19107

Teamwork

Join The Changing Social Team

CAREERS & CULTURE.

We’re hiring! Check out our current vacancies below:

Salary Expectation: Competitive

Location: Remote, UK

Benefits: Share Options, 25 days holiday, pension contributions

The Power Platform Lead will have overall accountability for the development, growth, and the performance of the Power Platform practice at Changing Social in the UK and the US. This is a senior management role within the company, and you will be collaborating with all aspects of the business from sales and marketing, to the delivery teams and working closely with the operations team to plan for growth internationally aligned to our growth strategy.  

Whilst the role is a Practice Lead and there will a focus on strategy, service development and management of the practice, we do expect that there will be an element of hands of delivery to ensure:

1) you’re adapt at the latest technologies and;

2) support the delivery whilst we grow and bring in additional talent into the team.  

What the role will involve:

Service Development and Innovation 

• Lead the design and creation of new services for the Power Platform practice for example but not limited to; Power Platform Centre of Excellence, Custom App Development and Teams App Deployments.  

• Ensure that IP and services developed for clients are clearly documented to reduce duplicated efforts and to increase the speed of delivery.  

• To ensure that statement of works and marketing materials are in a go-to-market readiness state. 

Sales and Marketing 

• To work with the marketing team to develop a clear go-to-market strategy for new services and to support in development and execution of marketing campaigns. 

• To work closely with the sales team; attending pre-sales calls with the customers and our partners to ensure that opportunities are won.  

• To develop our presence through marketing activities; blogging, speaking at events and developing our thought leadership capabilities in this space. 

• We will support you attain / retain your MVP status by allowing time to attend events and carryout previous activities.  

Customer Delivery 

• To work with the Project Management Office to ensure that delivery milestones are met. 

• To work with the customer and be their main point of contact for queries and escalations.  

• To provide technical leadership and insight into the projects to ensure that the customers are set up for success for the project and long term.  

• To be point of escalation to resolve any customer queries or issues that may arise, develop mitigation plans and to manage these.  

Developing and growing our people  

• Responsible for the development of the skills, capabilities and professional certifications.  

• Responsible for the recruitment of new talent into the organisation that meet our values and skills requirements.  

• To work with the other Practice Leaders (Strategy and Change Management, and End User Adoption) to ensure that basic Power Platform capabilities are enhanced across the entire delivery team.   

Skills:

• Designing solutions based on Power Platform and/or Dynamics 

• Model driven apps, Dataverse (Common Data Service) or Dynamics 365 

• Excellent communication and customer-facing skills 

• Experience in following standard development and deployment processes 

• Power BI 

• Power Automate 

• Power Apps Portals 

• C# / .NET 

• JavaScript 

• Integrating with other systems 

• RESTful APIs 

Prior Experience Required 

• Prior consulting and customer facing experience  

• A detailed understanding of Microsoft as a business, how they operate, the rhythm of business and their internal processes.  

• Leading and developing a service area. 

• Being a key part of the sales process; creating statements of works, pre-sales etc.  

• Managing a team of experience and junior developers. 

• Working collaborative with international clients and colleagues.   

Certifications  

• Educated to degree level or equivalent with certifications in one of the following is highly desirable: 

• PL-100: Microsoft Power Platform App Maker 

• PL-200: Microsoft Power Platform Functional Consultant 

• PL-300- Microsoft Data Analyst 

• PL-400: Microsoft Power Platform Developer 

• PL-600: Microsoft Power Platform Solutions Architect  

• PL-900: Microsoft Power Platform Fundamentals 

• DA-100: Analysis data with Power BI 

• MB-210: Microsoft Dynamics 365 Sales 

• MB-220: Microsoft Dynamics 365 Marketing 

• MB-230: Microsoft Dynamics 365 Customer Service 

• MB-240: Microsoft Dynamics 365 Field Service 

• MB: 600: Microsoft Power Apps + Dynamics Solutions Architect 

• AZ:900: Microsoft Azure Fundamentals  

Please submit your CV and cover letter to [email protected]ingsocial.co.uk

Salary Expectation: £24-27k (BOE) + annual bonus scheme

Location: Remote, UK

Role: Full-time 

Over the past six months, Changing Social has spent time reviewing and considering its approach to service delivery to support its planned growth strategy. Our approach is to drive customer success and ensure all client engagements are delivered in a ‘match fit’ manner with knowledgeable, credible and enthusiastic people, alongside a strong commercial background. This has led to the creation of three workstreams within changing social – end user adoption, consultancy services and ACM 2.0, our technical delivery. To continue to drive this on we are recruiting a Graduate Power Platform Consultant for our ACM 2.0 team.

What the role will involve:

• Run technical workshops gathering information about client environments.
• Deploy SharePoint and Power Platform solutions to clients
• Support technology adoption through training and awareness sessions to power-users and end-users
• Provide ongoing support to our clients
• Improve clients’ processes through using the M365 stack, Power Apps and Power Automate
• Support clients by designing Microsoft 365 solutions to support their organisation

Background & experience:

• Proficient with all Microsoft 365 applications, especially Teams and SharePoint
• Power Platform experience; PowerApps, Power Automate / Flow is an advantage but not essential.
• Passion for Technology
• Analytically focused – attention to detail and ability to break down complexities to manageable and actionable tasks
• Keen problem solver
• A real people person, who has good written and verbal communication skills and an ability to connect with people.
• You are positive, proactive in terms of finding solutions, and want to work with a great team
• Organised and able to prioritise as you will be working on multiple engagements simultaneously.
• Previous experience working with external clients is an advantage but not essential.
• Degree is essential, IT/Technology related degree is an advantage.
• Microsoft accreditations gained is an advantage but not essential.

Please submit your CV and cover letter to [email protected]

Reporting To: Strategy & Change Practice Lead
Location: USA – East Coast (open to other USA locations)

Summary of role

Changing Social is a Microsoft 365 Adoption and Change Management Consultancy. The senior ACM role sits within the Strategy and Change team. Our senior ACM consultants drive and deliver customer success, proactively build net new business opportunities, and support the development of junior ACM consultants in region. Our senior consultants also proactively review, refine, and reinvent our services to ensure we maintain a strong and relevant market position

Your Experience 

• ~6 years change management experience, including industry recognised certifications
• Able to demonstrate clear examples of executing a change and adoption strategy
• Able to articulate and demonstrate Microsoft 365 and its potential business value
• Confident leading C-level customer conversations, building new upsell opportunities
• Understanding and confidence working to a team utilisation target

What the  Description of job and attributes 

• Own and manage your customer delivery work to the appropriate time scales and quality
• Deliver customer success and become a trusted advisor within our customers
• Be responsible for understanding, managing, and driving your utilisation
• Be the lead point of contact between Changing Social and your customers
• Work with the PMO to provide customer updates, milestone, and status reports
• Create and deliver adoption and change management strategies for our customers
• Design communication and training plans working closely with our respective teams
• Identify further opportunities in your customers to deliver services and success
• Support in region management activities, pre-sales, scoping and statement of work writing
• Contribute to the creation and innovation of the services Changing Social offer
• Where possible, attend external events to enhance Changing Social’s brand
• Mentor and support junior ACM consultants to develop and grow

Your attributes 

• Engaging, personable and experienced change manager, with a proven record of delivering digital change and influencing people and behaviours. PROSCI, APMG or industry equivalent.
• Is passionate about, new ways of working, digital technologies, behavioural and organisational change. Comfortable talking to C-Level stakeholders and wider business audiences.
• Detail and results orientated, focused on customer success, and supporting Changing Socials business goals. With an ambition to grow, learn, develop, and work out loud.

Please submit your CV and cover letter to [email protected]

We are recruiting for an Office 365 Adoption and Change Management (ACM) Specialist, to join our growing team. You will be responsible for the delivering ACM workshops focused on helping our customers get the most out of their Microsoft 365 (Office 365, Win10, and EMS) investments. You will be required to run and facilitate workshops based on Changing Social’s methodology and IP as well as developing the customer’s adoption and change management plans based on the workshop outputs. A background and prior experience in applying Prosci’s ADKAR framework would be highly advantageous.

Changing Social prides itself on delivering value in days not months, which means that you will be output and result orientated. In addition to this we bring; passion, creativity and enthusiasm to every single customer engagement. As a pre-requisite, you will be an expert facilitator, bring with you plenty of industry experience and stories, have an excellent knowledge of Microsoft 365 and have experience of applying change management frameworks in a customer or an in-house capacity.

If you’re passionate and enthusiastic about changing how organisations work through technology and enjoy making people’s work lives easier, then you will love working with us at Changing Social.

  • Facilitating Office 365 workshops and working closely with varied customer stakeholders to establish their requirements.
  • Working with customers to build adoption and change strategies.
  • Creating communications, engagement, and training plans.
  • Delivering ‘Art of the Possible Sessions’ and training to a range of users.
  • Advising customers on new ways of working using expert knowledge of Office 365 (including the Power Platform) and ensuring that best practice and governance is embedded.
  • Working with C-Level / Senior Stakeholders to ensure management support for change.
  • Owning the customer relationships and growing our customers.
  • Sharing successes, learnings and coaching others in the team.
  • Supporting in pre-sales and marketing activities and contributing towards our thought leadership in people, culture, technology, collaboration and accessible technologies.

Please submit your CV and cover letter to [email protected]

Our Mission

To make work easy through Microsoft technologies.

Our Culture

Changing Social is a fast paced working environment for our people to do their very best work. We are committed to continuous learning and support our people develop their soft skills, pursue technical and professional certifications.

Diversity & Inclusion

Our commitment to diversity and inclusion is ingrained in our culture be it; ethnicity, gender, sexuality, age, or cognitive diversity. We encourage you bring your authentic self to work every day at Changing Social. We want you to be unashamedly you.

Join the Team

We would
love to hear from you.

We are always looking to work with the very best. Do you share our passion for making organisations more engaging and digitally inclusive places to work? Are you a natural born problem solver, who is comfortable working in a fast pace environment? If the answer is yes, yes and yes – take a look at our careers opportunities above.

Want to know more?

If you’re interested in discussing how Changing Social can help your organisation adopt new ways of working we’d love to hear from you!