CAREERS & CULTURE.
We’re hiring! Check out our current vacancies below:
Location: UK, remote/hybrid
Changing Social is a Microsoft 365 Adoption and Change Management Consultancy. The senior ACM role sits within the Strategy and Change team. Our senior ACM consultants drive and deliver customer success, proactively build net new business opportunities, and support the development of junior ACM consultants in region. Our senior consultants also proactively review, refine, and reinvent our services to ensure we maintain a strong and relevant market position.
Your Experience
- 5 years change management experience, including industry recognised certifications
- Able to demonstrate clear examples of executing a change and adoption strategy
- Able to articulate and demonstrate Microsoft 365 and its potential business value
- Confident leading C-level customer conversations, building new upsell opportunities
- Understanding and confidence working to a team utilisation target
Description of job and attributes
- Own and manage your customer delivery work to the appropriate time scales and quality
- Deliver customer success and become a trusted advisor within our customers
- Be responsible for understanding, managing, and driving your utilisation
- Be the lead point of contact between Changing Social and your customers
- Work with the PMO to provide customer updates, milestone, and status reports
- Create and deliver adoption and change management strategies for our customers
- Design communication and training plans working closely with our respective teams
- Identify further opportunities in your customers to deliver services and success
- Support in region management activities, pre-sales, scoping and statement of work writing
- Contribute to the creation and innovation of the services Changing Social offer
- Where possible, attend external events to enhance Changing Social’s brand
- Mentor and support junior ACM consultants to develop and grow
Your attributes
- Engaging, personable and experienced change manager, with a proven record of delivering digital change and influencing people and behaviours.
- PROSCI, APMG or industry equivalent.
- Is passionate about, new ways of working, digital technologies, behavioural and organisational change. Comfortable talking to C-Level stakeholders and wider business audiences.
- Detail and results orientated, focused on customer success, and supporting Changing Socials business goals. With an ambition to grow, learn, develop, and work out loud.
Please email your CV to [email protected]
Location: USA – EST or CST Time zone preferred (remote)
Salary Range: $55,000/yr – $65,000/yr (exact compensation may vary based on skills and experience)
About Changing Social
Changing Social is a leading Microsoft Partner with a specific focus on the people side of digital transformation. Our mission is to ensure that organizations and the people within them maximize the value of their Microsoft 365 investments to achieve their very best work, from home or the office, as easily and securely as possible.
Changing Social’s experienced team of Microsoft 365 adoption and technical specialists put people first and bring a broad range of industry knowledge and expertise to each and every engagement. Since Changing Social’s inception, we have delivered over 100 projects to some of the world’s most recognizable brands, and we pride ourselves on our high performing culture and the value that we bring to our customers.
About the Role
The Adoption and Change Associate sits within the Strategy and Change Team and provides support for a variety of change management services including SharePoint intranet development. The Adoption and Change Associate will be responsible for delivering customer success under the direction of a Senior Strategy & Change Consultant.
As a Microsoft Adoption and Change Associate, you will create communication and training materials, deliver customer workshops, and assist in the development of intranet sites for a variety of customers.
Description of job and attributes
- Own and manage your customer delivery work to the appropriate time scales and quality
- Deliver customer success and become a trusted advisor within our customers
- Be responsible for understanding, managing, and driving your utilisation
- Work with the Lead Consultant to provide customer updates, milestone, and status reports
- Create communication and training deliverables, including video content
- Develop SharePoint intranet sites alongside business stakeholders
- Identify further opportunities in your customers to deliver services and success
- Where possible, attend external events to enhance Changing Social’s brand
Your Experience:
- 3-4 years experience in working with hands on Digital Comms / Change Management
- Experience delivering projects within Microsoft 365, Microsoft Viva and SharePoint (highly desirable)
- Demonstrable skills in creating communication and training materials
- Demonstrable knowledge of design thinking and user experience concepts
- Able to articulate and demonstrate Microsoft 365 and its potential business value
- Experience leading workshops with business stakeholders
Your Attributes:
- Engaging, personable and experienced digital communications professional with a record of delivering communications material to support digital change
- Enthusiastic about, new ways of working, digital technologies, behavioral and organizational change
- Organized, highly communicative, and comfortable prioritizing work across a variety of projects
- Eager to keep up to date with SharePoint and M365 developments and changes
- Detail and results orientated, focused on customer success, and supporting Changing Socials business goals; with an ambition to grow, learn, develop, and work out loud
Please email your resume to [email protected]
Location: Bristol, UK (City Centre)
Salary Range: £20,000 – £25,000 depending on experience
Summary of role
Changing Social is a Microsoft 365 Adoption and Change Management Consultancy. You will be a highly motivated, creative, and have the natural ability to nurture and drive leads for our sales team.
The role will involve developing, and executing strategic marketing campaigns, focusing on bringing together all market research elements including digital and content marketing to create the right solution for our clients and potential clients in an already existing solid foundation set by the marketing team.
We want to see you completely wrap your arms around this role to make it your own with a self-starter attitude and be willing to learn and execute at a high level consistent with the rest of the team at Changing Social.
Responsibilities
- Create awareness of and develop the Changing Social brand
- Communicate with target audiences to build and develop customer relationships through case studies
- Help with marketing plans, advertising, direct marketing and campaigns
- Work closely with the Head of Marketing to produce collateral
- Produce creative collateral and content, including videos, podcasts, blog posts and case studies
- Run social media channels
- Organise and attend events such as conferences, seminars, receptions and exhibitions
- Arrange the effective distribution of marketing materials
- Maintain and update customer databases
- Conduct market research e.g. using customer questionnaires and focus groups
Your Attributes:
- Good interpersonal skills and ability to build close-knit relationships with outside agencies and internal colleagues
- Post graduate professional marketing qualification (e.g. CIM)
- Knowledge of marketing concepts and principles
- Excellent copywriting, editing and proofreading skills
- Proficiency in MS Office, including Word, PowerPoint and Excel
- Experience using analytics software e.g., Google Analytics, Search Console, Moz or other SEO tools
- Strong communication and interpersonal skills
- Excellent organisational and time management skills
- In-depth understanding of digital and social marketing best practices
- Strong analytical, administrative and organisation skills and great attention to detail
- Demonstrable initiative and enthusiasm, and the ability to multi-task
Please email your resume to [email protected]
We would love to hear from you.
We are always looking to work with the very best. Do you share our passion for making organisations more engaging and digitally inclusive places to work? Are you a natural born problem solver, who is comfortable working in a fast pace environment? If the answer is yes, yes and yes – take a look at our careers opportunities above.
