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White tablet showing the Microsoft Viva Topics software in Microsoft Teams

Knowledge Management with Microsoft Viva Topics

Knowledge Management with Viva Topics

Viva Topics helps to address a key business issue in many companies — providing the information to users when they need it. Viva Topics uses AI to automatically search for and identify topics in your organisation.

It compiles information about them, such as a short description, people working on the topic, and sites, files, and pages that are related to it.

What is Viva Topics

Microsoft Viva is an employee experience platform (EXP) that elevates each employee’s experience – how they learn, find knowledge, engage, and work, both for their wellbeing and the organisation’s success.

Microsoft Viva Topics is an AI-powered knowledge management system that discovers, organises, and surfaces what matters. It automatically organises content and expertise across your systems and teams into related topics such as projects, products, processes, and customers.

People don’t need a separate application or search—knowledge simply finds them in the apps they already use. Experts can rapidly curate and share knowledge through simple, highly customisable web pages.

Why Microsoft Viva Topics?

People waste hours every week just trying to find the right information and experts. Project Cortex, powered by Microsoft Graph and advanced AI, can save real time and real money by reducing that waste, and empowering people with instant knowledge at their fingertips.

Knowing where to search for what, is challenging​

The way people search is often inefficient​

People don’t know which search results to trust​

Multiple tools drive​ context switching​

Want to see Viva in action?

Book a free demo with one of
 our Microsoft 365 specialists!

Microsoft Viva Topics' Knowledge Management Solution

A personalised knowledge management system built for you.

Topic identification

AI identifies knowledge and people and automatically organises them into related topics.

Topic curation

Subject matter experts refine topics through topic pages and AI learns from your input.

Topic discovery

Discover knowledge in the apps you use every day through topic cards. You can also discover topics in Microsoft Search.

The complete knowledge management system

Topics uses Microsoft graph to organise its content into topics. It already organises information in M365, but there is the option to add content connectors within an organisation to give them the power to build in information from other sources – over 130 connectors available.

Viva Topics inherits the connector’s security and compliance capabilities, so employees see only what they have permissions to see – so you don’t have to worry about the safety of information.

It’s simple and helps populate your internal sites quickly – no searching, no need to switch apps, the information is found and presented to you automatically! And it integrates with SharePoint and Viva Connections smoothly.

White frame with Microsoft Viva Topic Cards in Microsoft Teams chat

Want to see Viva in action?

Book a free demo with one of
 our Microsoft 365 specialists!

What you can expect from us

Viva Topics purple and blue corner Icon image

Explore the complete employee experience

Viva Connections

Viva Connections is a personalised dashboard that offers news, updates, conversations and more, helping you connect with your team on a day to day basis

Viva Learning

Makes learning a natural part of the day and helps employees learn at their own pace, within Teams, across a variety of subjects.

Need help with Microsoft's
knowledge management system?

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If you’re interested in discussing how Changing Social can help your organisation adopt new ways of working we’d love to hear from you!