ACM CONSULTING

Adoption, Change and Modern Workplace Consulting for the AI Era.

ACM Consulting is our strategic consulting pillar, designed to help organisations unlock the full value of Microsoft 365, Copilot, Power Platform and AI-driven transformation.

Where our enablement programmes build skills and confidence, ACM Consulting goes deeper. We help shape strategy, redesign processes, pilot innovation and guide leaders through complex organisational change.

Whether you are exploring AI for the first time, optimising existing Microsoft 365 investments or targeting high-value transformation initiatives, our consulting services give you expert-led guidance with measurable business impact.

WHAT YOU LEAVE WITH

Clear direction and practical next steps to turn Microsoft 365, Copilot and Power Platform ambition into measurable adoption.

  • A focused consulting plan with agreed outcomes, scope and success measures

  • A prioritised roadmap of initiatives ranked by value, effort and organisational readiness

  • A change and adoption approach including communications, training and champion activity

  • Governance and guardrails to support safe scale (roles, ownership, controls and ways of working)

  • A leadership-ready business case showing expected benefits, risks and ROI

ⓘ No generic frameworks here – everything is built around your organisation, your priorities and real ways of working.

ACM Consulting is made up of five specialist service areas.

Each service area targets a different stage of your AI and modern workplace journey — from validation and redesign through to scale and sustained adoption. Choose one, or combine multiple areas into a joined-up programme based on your priorities. The outcomes shown highlight what you can expect from each.

1. Pilots and Proof of Concepts

See the value of AI and Copilot in your own environment before you scale

Our Pilots and Proof of Concepts service is for organisations that want to understand the real impact of Copilot and AI on everyday work before committing to large-scale rollout.

We help you validate scenarios, build agents, train early adopters and run a structured pilot that generates tangible insights and a clear roadmap for scale.

Outcomes

  • Validated use cases tailored to your environment

  • Early adopters training and community engagement

  • Hands-on experience with Copilot and agent capabilities

  • A business case and executive playback for next steps

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2. Business Process Improvement

Reimagine how work gets done with AI, automation and Microsoft 365

We work with business and IT stakeholders to identity, prioritise and redesign everyday processes that limit productivity and consume time.

Through assessments, discovery workshops and “Art of the Possible” sessions, we redesign processes using Copilot, Power Platform and modern collaboration patterns.

Outcomes

  • A prioritised pipeline of AI and automation opportunities

  • Redesigned future-state workflows grounded in real needs

  • Clear steps for reducing manual work and increasing efficiency

  • A transformation roadmap co-created with you teams

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3. AI-Powered Intranets

Transform your intranet into an intelligent hub powered by Copilot and Microsoft 365

Move beyond static pages and complex navigation. Our AI-Powered Intranet offering creates a personalised, intelligent experience that connects your workforce to the information, tools and processes they need in one place.

Outcomes

  • Clarified priorities across AI, automation and workplace transformation

  • Targeted workshops, demos and executive engagements

  • A concise recommendations report and next-step roadmap

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4. Frontline Worker (FLW) Engagement

Bring your frontline into the heart of you digital workplace

Frontline teams are often the least digitally enabled but the most operationally critical. We help organisations connect, empower and upskill frontline colleagues through mobile-first experiences, role-based enablement and modern communications built on Teams, Viva and Microsoft 365.

Outcomes

  • Stronger communication and engagement across sites, regions or shifts

  • Digital workflows that replace paper, posters and WhatsApp groups

  • FLW champions and local leaders equipped to sustain adoption

  • Improved safety, productivity and operation consistency

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5. Business Consulting Days

Targeted expertise exactly where you need it

Business Consulting Days give you flexible access to our senior change, AI and Microsoft 365 consultants. Ideal for shaping strategy, unblocking decisions, running discovery workshops or accelerating key initiatives.

Outcomes

  • Clarified priorities across AI, automation and workplace transformation

  • Targeted workshops, demos and executive engagements

  • A concise recommendations report and next-step roadmap

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Why ACM Consulting?

  • Microsoft-aligned methodology grounded in the Modern Collaboration

  • Architecture Deep AI and Copilot expertise with hands-on experience across industries

  • Human-centred change management that drives real adoption

  • Fast, actionable recommendations, not lengthy slide packs

  • Flexible engagement models tailored to your pace and priorities

Transform with confidence

Whether you want to pilot Copilot, redesign critical workflows, connect frontline teams or build AI-powered employee experiences, ACM Consulting gives you the strategic guidance and expert delivery to succeed.

THE CHANGING SOCIAL FAQ

Here Is The Most Frequently Asked Questions.

ACM Consulting supports organisations navigating AI, Copilot and modern workplace change. These FAQs cover what the engagement looks like, who it’s for and how we work.

ACM Consulting is our strategic consulting service focused on adoption, change and modern workplace transformation. It helps organisations move from ambition to execution across Microsoft 365, Copilot, Power Platform and AI-enabled ways of working.

ACM Consulting is ideal when you need strategic direction, executive alignment or support navigating complex change — such as introducing Copilot, redesigning ways of working or scaling AI and automation responsibly.

Training builds skills. ACM Consulting shapes strategy, operating models and change approaches. It focuses on what to do, why it matters and how to make it stick across people, process and technology.

Engagements are flexible and tailored. They typically include stakeholder interviews, workshops, process redesign, pilot planning and change strategy development – all grounded in how your organisation actually works.

Yes. We work across leadership, business and IT to create shared understanding, clear ownership and practical plans that can be executed with confidence.

Absolutely. We help organisations assess readiness, define responsible use cases, design adoption strategies and guide leaders through the organisational and cultural impact of AI.

Engagements range from short, focused consulting days through to multi-phase programmes, depending on your goals and complexity. We design the approach to fit your pace and priorities.

You’ll leave with clear recommendations, prioritised next steps and a practical roadmap – not just a report. Everything is designed to be usable, actionable and aligned to your organisation.

Yes. We regularly work as an extension of your team or alongside existing delivery partners to provide clarity, direction and governance.