WE ARE CHANGING SOCIAL.
Office 365 is a cloud-based suite of productivity tools that includes Word, Excel, PowerPoint, OneNote, Outlook, and more… Many businesses are making the switch to Office 365 because of its many benefits, including increased productivity. If you’re like most business
Office 365 in Healthcare Healthcare is a complex, multi-disciplinary sector requiring a large number of people, skills and expertise to come together to support patients with care when they need it most. Having secure, trusted systems that allows clinicians, administrators
New ways of working 01 Modernise your ways of working; create more digital systems, reduce reliance on paper-based processes and offer your citizens digital platforms to help them interact with your services. Upskill your people 02 Giving your people the
Transform your knowledge management 01 Knowledge is power, right? Make sure you have the power to help your clients by creating robust processes for gathering information, keeping important files up to date and always having access to it wherever you
Keep your lone workers safe 01 Create safeguards around your lone workers by deploying technology to protect their personal safety and offer support while in the field. Develop apps to track them and provide instant support if and when they
Improve employee engagement 01 Use the Office 365 suite to communicate more effectively with employees, provide platforms for them to be heard and create mechanisms for them to provide regular feedback. Give the power to your frontline teams 02 Enable
Develop digital and learning solutions 01 Develop teaching and learning solutions for your online and hybrid classrooms that are interactive, inclusive and encourage your students to get the most out of the learning material. Enhance the wider student experience 02
Providing the skills to make the change happen You’ve given people the information to understand the change, you’ve given them the desire to change, now you need to give your people the skills to make the change happen. Here’s how
Communications, all in one. Communication is key – whether you are drafting up an email, giving a presentation, training staff or simply having a conversation. And being able to communicate effectively about company changes, like a Microsoft 365 (M365) transition,
If you’re considering a move to Office 365, or you’ve already moved but have yet to adopt the full suite of services into your organisation, then read on. When purchasing an Office 365 subscription, you get a whole bunch
We are almost halfway through Microsoft Inspire 2019! Today featured speaker Rebecca Alexander will be hosting her session on “Finding fulfilment: Live a life worth celebrating”, so we thought this would be a great time to release our article about
Introduction Office 365 has the potential to transform how frontline workers operate within the workplace. The cloud-based subscription service ‘that brings together the best tools for the way people work today’ (Office 365, 2019) offers a diverse range of tools
Driving value across a widespread workforce with Microsoft Teams and OneDrive Main Line Health (MLH) is a not-for-profit health system serving portions of Philadelphia and its western suburbs. At its core are four of the region’s most respected acute care hospitals:
This month, Microsoft have launched a host of updates focused on helping businesses adapt to flexible working, reduce unnecessary cost and make the most of the tools you already have. Let’s take a look at the enhancements within Microsoft Viva
Microsoft 365 Digital Workforce Workshop As our workforce evolves, so should the technology we use to work together. The Microsoft 365 Digital Workforce Workshop provides an overview into how employees are communicating, collaborating and being productive. This two-day engagement to
Education has been hugely impacted by the pandemic with hybrid and remote classes becoming the norm in schools and universities. Students have to be prepared for short notice changes thanks to closures due to illness and self-isolation, and even extreme
It’s been a challenging few years for all of us, with millions changing the way they work, whether it be at home, in the office or on the front lines. Wherever we work, we have an ever-increasing dependency on technology
It’s not only businesses that are impacted by the changes in the way we work and use technology as a result of the pandemic – educators have also adapted to a changing world. In a teaching environment, you have to
Technology is always evolving, and Microsoft software is no exception. It’s a great source of collaboration and engagement, and updates always seek to improve the user’s experience, especially with hybrid working in mind. When utilised the right way, it
Everyone wants to ensure they get the best out of their employees, right? And employees want to have the best employee experience tools available to them to make sure they feel prepared, organised and happy in the workplace – whether
Buying into Microsoft 365 is one thing, getting people to understand it and use it is another. Microsoft is continually looking for new and exciting ways to keep ahead of the digital game and make regular announcements of new
Welcome to Changing Social. Adopt Microsoft Office 365 Within Days Not Months. We are a people first digital consultancy focusing exclusively on helping your organisation get the most out of Microsoft 365. Learn More MICROSOFT EXPERTISE AND INDUSTRY EXPERIENCE Grow
April is Stress Awareness month and a great opportunity for us to look at how tech can help us manage wellbeing and stress from O365 in the workplace. As companies start to lift their heads from the initial
Change is a constant factor in large organisations but employees are often wary of it and what it means for them. In the current landscape – characterised by ongoing unpredictability in professional and personal lives – employees have a lower
If the Oxford English dictionary wants some new entries for its 2020 edition, we’re sure Teams, #isolife and a certain virus that shall not be named, would make the grade. But while the term furlough is not new to the OED, its use and move
Why Microsoft Bookings for your business? Microsoft Bookings is suitable for all service-based businesses, whether you’re a law firm, hair salon, doctor or consultancy firm. If you’re a business that provides services to customers on an appointment basis,
Microsoft Teams Vs WebEx These days we’re no longer confined to office walls; we’re not bound by the average 9-5. Over the last few years, we’ve had to drastically change our working methods. Remote and hybrid working has become
As we come to the end of 2022, Microsoft has launched some amazing new updates as one festive treat for Teams users! This month Microsoft has launched some great enhancements for your meeting experience, exciting new features for messaging, and
Microsoft says that both Microsoft Planner and Project can be used for project management for those with small or large business needs. Both these products are competent, but each has different strengths (and weaknesses), and only one has a free,
One of the most powerful features within the Power Platform is the ability to connect to a wealth of data sources for the majority of your solutions. In fact, there are now over 800 connectors and the list continues to
We all know the importance of using Microsoft Teams to communicate and collaborate with our teams, but did you know there are some great apps that can help your team do their jobs better? In this article, I’m going to
In this article, we are going to be talking about the differences between Google Meet and Microsoft Teams. A brief of Microsoft Teams: Microsoft Teams is a collaboration app, it was released in 2017 as part of the Office 365
Microsoft SharePoint is a cloud-based service that serves as an intranet and helps organisations share and manage content, knowledge and applications to empower teamwork, find information and collaborate seamlessly across the organisation. It’s a great location to store knowledge and
Covid-19 has affected every industry, business and the people within them, be it a change in personal or professional circumstances. Unfortunately, one of the largest sectors to be affected by the pandemic was the tourism and hospitality sector, who saw
Digital Champions are an engaged group of passionate employees, who recognise the value of technology, who are committed and unselfishly help their colleagues adopt new ways of working. Promote the evergreen As Microsoft 365 evolves as a Software As
Microsoft’s vision is to empower every person and every organisation on the planet to achieve more. With over a billion people in the world with disabilities, there is no limit to what people can achieve when technology reflects the diversity
According to Deskless Workforce 2018, 80% of our global workforce are frontline. That’s more than 2.7 billion workers across the globe who are on their feet or in the field every day acting as your company steward. These
What are the Microsoft funded workshops?? Microsoft funded workshops otherwise known as the Microsoft Commerce Incentive offers a collection of existing workshops to help you further transform how your organisation works using Microsoft Teams and the rest of the M365 suite. We can apply for these on your
In this article, we’re reviewing the two leaders in the collaboration software market – Microsoft Teams vs Slack, to uncover which one really is the best tool for the job. In 2020, the team collaboration software market reached $10.48
SharePoint has come a long way over the years since it was launched by Microsoft as a simple server management tool in 2001. Twenty years later, and with every iteration, it continues to evolve. Now a sophisticated file sharing
What is The Adoption Game? The most fun and engaging way to learn all you need to know about Office 365 Adoption and Change Management. Players will learn what adoption and change really is and how to apply ADKAR by
Becoming a Digital Champion is a rewarding experience. As well as helping colleagues who might struggle with change, you’re also learning new skills. However, not appreciating the time and commitment it takes to become a Digital Champion can be a
Ever come back from a holiday to hundreds of emails and had to trawl through them one by one, jumping from one conversation to another? Or been sent a convoluted email trail and expected to be ‘up to date’? Or
Do you need Teams training? Maximising value from your O365 investment relies on ensuring your users fully understand the features and benefits of all components of the applications available for use and how they can be best utilised to improve
What is the PULP Challenge? Go Paperless, be sustainable & automate your business processes with office 365. This unique competition could give you the opportunity to say goodbye to your old, tedious and inefficient paper-based approval processes and hello to
You may be familiar with terms like change fatigue or Zoom fatigue, but have you heard of champions’ fatigue? It’s one of the reasons why change programmes fail. In this blog we explain the phenomenon and offer tips and tricks
CAREERS & CULTURE. We’re hiring! Check out our current vacancies below: US Customer Success Manager Location: United States (Remote) Changing Social is a Microsoft 365 Adoption and Change Management Consultancy, with three distinct practice areas: Strategy and Change team, End
Famous for its UNESCO World Heritage Cathedral and historic setting on the banks of the River Wear, Durham University is England’s third oldest University and today one of the world’s top 100 Higher Education institutions. As a leader in Higher
The British Business Bank is the government-owned business development bank set up to support smaller businesses. With security being at the heart of everything the Bank does, they were keen to learn more about the security capabilities of Office 365;
Case Studies. Clifton Coffee Roasters The Impact of Microsoft Teams How one coffee roasters changed their business forever Read Case Study Durham University Adopting Accessibility How Durham University used Microsoft 365 to its full potential Read Case Study British Business
Free up precious business time 01 Automating repetitive processes, freeing up colleagues’ time to spend more time helping your customers. Whether its your staff onboarding process, weekly stock take or invoicing, Office 365 can help give you time back. Boost
What is Change Management? Change is necessary to progress and with the constant advances in technology, we must embrace it. But not everyone sees it in such a positive light. Change brings about a lot of emotion, so we need
Vision & hearing 01 Support your people with vision and hearing impairments to work successfully remotely or in the workplace with an abundance of Office 365 tools and assistive technologies. Neurodiversity & learning 02 One in seven of us are
Migrate to Office 365 01 Move to the cloud with confidence and enable your people with new tools, skills and behavioural change for new ways of working. Learn more Security and Governance 02 Protect your people and company from external
Microsoft recently unveiled a brand-new platform designed for employee engagement, learning, wellbeing and knowledge discovery to help employee’s transform the way they work remotely. In this article I will outline my top 7 Microsoft Viva features and what to expect from them. Viva Topics Content and skills are arranged automatically
There’s no debating that over the past twelve months our employees would have been completely isolated and adrift if it wasn’t for the use of Enterprise Social Networks (ESNs). The surge in remote working cultures has definitely been on the rise in
Showing our appreciation and recognising people for their efforts is simple yet powerful. However, it is often underrated and underused. And in a remote world with a lack of face-to-face interaction, the need to celebrate success is even more crucial.
Last week was a big week for Microsoft aficionados the world-over with the launch of Viva, including for us here at Changing Social. But this announcement felt different. Hear from Changing Social MD Steve Crompton as he explains more about
In recent months, the shift to remote and hybrid work has led organisations of all sizes, and across every industry, to rethink how their people and teams communicate and collaborate. During the COVID crisis, many organisations transformed quickly and
There’s so much you can do in Teams; the problem is knowing where to start! To save you time pouring over information, we’ve highlighted five great features we think you’ll want to know about. 1) Use Live Events
We’re constantly learning about new ways to make our content more accessible and inclusive using Microsoft 365. And you can be sure when we find a new accessibility trick, we’ll share it with you through our social channels. Here’s
With remote working fast becoming the new normal, how do you ensure that you stay as productive on teams as you are in the office? That’s where Microsoft Teams is a game-changer. It’s designed to keep colleagues productively connected
For me, nothing kills the post-holiday buzz more than an inbox full of emails. That sinking feeling I get when I open Outlook to 1000s of emails gets me every time. So how do you deal with inbox fatigue? This blog will tell you just
As part of our series of how to use Microsoft Teams, this blog will look at how you can use the Teams app when you’re out and about, and away from the office. Teams is designed to be accessed
As we’re now unable to meet up in groups of more than six people, it makes physical party hosting and attending rather impossible these days. A virtual party is the way to go. How can you host a virtual party? Having
As part of our Getting Started on Microsoft Teams blog series, this blog looks at some of the apps and tools that you can use in Teams. There are literally hundreds of tools and apps within Teams that add extra functionality and whizz bang
Working 9-5, what a way to make a living… Are you working the typical business hours like Dolly? Or are you open all hours and rocking around the clock? Whatever your situation, there’s a good chance that knowing how to use Shifts in
Expecting a big crowd? Teams Live Events could be the answer… As part of our Getting Started on Microsoft Teams series, this blog is an introduction to Live Events, we’ll tell you what are Teams Live Events, when you should use Live Events
As part of our Getting Started on Microsoft Teams blog series, this blog is all about making calls in Teams. As your communications hub, Microsoft Teams can be used to send and receive voice and video calls. And as Skype for
As part of our Getting Started on Microsoft Teams blog series, this blog looks at the difference between a conversation and chat in Microsoft Teams, and when we should use them. Communicating with colleagues is a huge part of working in Teams – in fact, it is what
If you’ve been on maternity/paternity leave, on furlough or out of work for the past year, the chances are you’ve missed the Teams revolution in the workplace and how it’s become a complete communications hub! This blog will help
As a large percentage of the population are working from home and adapting their working lives around recent rulings to stop the spread of Covid-19 here are the Changing Social Team’s top tips on staying mentally and physically healthy during
In this report, I have outlined the Yammer benefits as well as how it could be used to solve common issues in modern day corporations. The world of business is now more competitive than ever, and organisations are being
Wednesday April 17th 2019, we hosted our first event showcasing our Adoption Game! Our MD, Steve Crompton, dreamt up the idea of using a game to help others understand adoption and change management principles. It’s not easy to simply describe
Do you want to have some fun in your Teams meetings during these tough stay at home times? You can download and install the Snap Chat Camera Teams filter and easily add it as a camera device in Teams. You
In the example below I am looking to have all of the files in my Changing Social Oil Rig Team synced back to my File Explorer to enable easy access to them. Step 1, Click on the Changing Social
What we do Our role as change management consultants is to help organisations adopt Microsoft 365 technology in a more effective and sustainable approach to managing change. We provide a broad spectrum of services designed to help you understand what
Contact Us Get in touch Contact our team of Microsoft Adoption and Change specialists to arrange a meeting to see how you and your colleagues can make the most of Office 365. Our team of Prosci certified change managers have
Over the course of the last few decades, apps have become a vital part of any business. We use apps to solve a multitude of different tasks every day, and the demand for new apps that can help us with
The February Teams update aims to further collaboration capabilities, and provide the perfect meeting place for business-to-consumer meetings. With Teams calling now accessible from different devices, updates to Virtual Appointments that allow businesses to present a streamlined experience for clients
Microsoft have released updates focusing on webinars and virtual appointments within Teams Premium, and we’re excited to learn about the new features. Ensuring organisations can present a cohesive and elevated online presence, Teams Premium is offering key meeting capabilities and
In 2019, Microsoft announced a partnership with OpenAI, an artificial intelligence research organisation co-founded by Elon Musk and several other prominent figures in the tech industry. As part of the partnership, Microsoft invested $1 billion into OpenAI to support their
In the ever-evolving world of business, staying organised and on top of tasks is more important than ever. With so many tools and technologies available, it can be difficult to know where to start. However, one solution that is quickly
Founded by Dave Fortier, One World Strong is an organisation with connection at its core. As a survivor of the Boston Marathon Bombings, Dave understood first-hand the importance of survivors of trauma coming together to support each other, and set
What can SharePoint do? Think of SharePoint as a hub: a fully customizable, secure and highly scalable platform that focuses on document management and collaboration. Commonly used as an intranet or document repository, SharePoint integrates with multiple Microsoft 365
Managing schedules for you and your staff can get pretty confusing, especially when you all have different roles and projects within the company! Microsoft Bookings, Approvals, Tasks & Shifts (BATS) is a suite of accessible apps to help streamline and
OneDrive is one of the most popular cloud storage services for businesses and individuals to store, share, collaborate, and sync documents. If you’re using OneDrive for personal use, you will need a Microsoft account and a Hotmail, Live or Outlook
Successful Governance starts with understanding key business goals, vision and how your employees are able to work to support these goals. It creates the building blocks we need so employees can make the most out of the systems they use
If working through a pandemic taught us anything about how we used the tools and software at our disposal, it was that the benefits of online communication and collaboration were invaluable and transformative. This was because throughout that period, many
The Microsoft Teams October update is here, and we’re super thrilled to share Microsoft’s new integrations, awesome announcements and new features. We know you’re busy—so let’s get right to it! Pop out shared content into a separate window This
Want to make your Teams experience even better? Discover the new updates and features from the Microsoft Teams September update and how they can help you connect with your team. Microsoft Teams is making meetings simpler and more productive with
Microsoft Viva Sales is a new modern way of selling that brings together any customer relationship management technology (CRM), Microsoft 365, and Teams to provide a more streamlined and Al-powered selling experience. Time is money, and relationships are crucial for
SharePoint is the world’s most popular collaboration and document management system; SharePoint is used by over 190 million people across the globe. SharePoint provides a web-based space where users can upload a document to immediately be shared with other people
In July, Microsoft launched some incredible new updates and enhancements that can make your meetings more collaborative. Microsoft have announced new ways you can connect with anyone on your team and updates on Teams Rooms, LinkedIn Integration & Forms. Discover
Do you keep hearing about the Microsoft Power Platform, but don’t really know what it is? Here’s a high level overview from our Head of Power Platform, Aaron Gumbs, and why you should be interested. The Microsoft Power Platform is
With its Teams platform, Microsoft has played a key role in driving new ways of working, fundamentally setting the tone for hybrid working. A single pane of glass, the 2017 launch of Teams gave employees a hub to house everything
Intranet systems have been used by organisations for years as a place to share information/news, collaborate with one another, host internal services and more. They serve as a focal point for internal communication, but what if they could be even
In our technological age, it can take time to get certain things done in the workplace due to the uptake of new apps, or the gaps in knowledge some people may have compared to others and more. Thankfully, Microsoft has
Microsoft is constantly updating its software to ensure everyone gets the most out of their experience, making it easier to use, more engaging and at the top of the game. Teams is no exception, and during May, Microsoft announced
In our hybrid workplace, we have been utilising different ways of collaborating and communicating. Within many organisations, workers have been getting stuck into both Microsoft Teams and Yammer. Whilst there are similarities between the two, the tools have different strengths
One of the great things about Microsoft is its continual updating of its software to benefit users and improve the user experience. During April, Microsoft rolled out some exciting new features to enhance your Teams experience. Read on to
We’ve all faced this problem before – you’re doing some work and need to find out more about some specific terminology that you’ve never heard of. Usually in this instance, you would go and search online for answers, or perhaps
Life has changed dramatically over the last 2 years – we went from working in offices every day to working permanently from home and now, for many of us, we are embracing hybridity – partial home working, partial office working.
By now, you should be familiar with Microsoft Viva, in particular Viva Connections, and how it seeks to provide a better, more accessible and wellbeing focused intranet to your organisation. Within Connections (and also accessible in SharePoint), you will also
As the workplace has transformed over the course of the pandemic, organisations have been looking for new ways to unlock better connections and collaboration for their employees. As hybrid working becomes more and more prominent, and regardless of whether people
Introducing Viva Connections Viva Connections is a new intranet software built on M365 in Teams – offering a personalised view of news, conversations and communities through apps employees already use. The platform intends to boost happiness, feelings of belonging and
Everyone is talking about digital transformation these days, but what is it? Digital transformation is, simply, the adoption of digital technology in all areas of an organisation with the view of improving efficiency, value and innovation. Not only that, but
As we head further into the new year, we have seen a great deal of changes and Teams is no exception. Microsoft has rolled out updates to boost and refine the user experience. Read on to check out the new
Everyone’s working from all over the place these days – or at least it seems like they are! In this new world of work, businesses have has had to adapt their ways of communicating to ensure all staff are up
This year, it looks like we will be partying at home again. With the new wave of Covid cases, many work Christmas parties are being canned, but fear not, you can still celebrate virtually. Teams is an accessible way
The Frontline Workers Workshop Overview Are your front line workers feeling the social disconnect that comes with hybrid working? Are manual processes now taking longer due to staff not being in the office as often? The Enable Frontline Workshop, will
We all want a better way to store important files, right? Having many different drives or locations can be confusing and clunky, but Microsoft SharePoint challenges that, becoming an easily accessible one-stop-shop for everything your organisation needs to collate.
Over the past two years, more and more businesses have started their digital transformation as a result of work from home orders and an increased uptake in customers needing more on-demand contact during the pandemic. The importance of the
Before the pandemic, the term ‘hybrid working’ was rarely used. Remote working maybe, flexible working, yes. However, 18-months into the Covid-19 pandemic, hybrid working has been hailed as the ‘new norm’ and will undoubtedly become the work environment of the
To wrap up our insight into Microsoft Teams apps series (Click here to see part 1 and part 2), this article shines the spotlight our favourite apps for helping teams stay focused. With so much going on in the
In the past year, we’ve changed almost every business practice we’ve been used to. So for communications professionals tasked with the job of planning large employee virtual events this year, we wanted to give you some support to make it
The world produces 300 million tons of paper every year. That’s an astonishing figure considering the advancements in technology specifically designed to help achieve a paperless business. The paperless movement has been rumbling on for quite some time
We’ve quickly had to adapt to a new world and adopt new ways of working. And as always, Microsoft has been working at breakneck speed, introducing even more new features to the chat and Collaboration functionalities in Teams Chat, to
Clifton Coffee Roasters is at the forefront of the United Kingdom’s booming coffee industry. It provides high-quality coffee, machinery, service, and training to coffee shops and has recently undergone a digitization to help it compete successfully with larger companies. The
Microsoft has been looking at new and exciting ways to keep employees connected and engaged. In this blog, we focus on some of the features that Microsoft recently announced, designed to foster a culture of employee wellbeing in the workplace.
Digital Onboarding; the process of integrating a new employee into the company so they’re fully prepared with the necessary knowledge, tools, skills and connections to succeed in their new role. It’s immersing them in the company culture so they want
Free up time 01 By reducing manual processes, you can free up more time to focus on the role you perform instead of having to repeat common tasks. Streamline processes 02 Connect processes and create a single way of completing
Reduce resistance to change 01 Change can spark various emotional responses. One we see time and time again is resistance. We help people understand the need for change and how it will benefit them. Develop a clear, comprehensive plan 02
So much of our work is relationship-based so how do we stay connected from a distance, and maintain relationships with our colleagues, managers and stakeholders? In part one we discussed people management and how Microsoft apps could help support you
Yet another rammed Microsoft Ignite show. There are so many innovations on the horizon concerning Microsoft 365 that will revolutionise how we interact in the workplace and the social space. We have taken the time to look through everything Ignite
Along with the pandemic of 2020 came digital adoption like we’ve never seen. For so many people, working and learning moved from the office and into their home. This flexible working has continued into 2021 and looks set to
Over the coming weeks, we’re going to be blogging about some of the apps available in Microsoft Teams to support you to manage your people, stay connected and maintain focus. In part one, we will be looking at apps to
This is the second part of our blog series on managing and working in virtual teams. As lockdown comes to an end in the UK, the government advice remains that for those who can work remotely should. There is
Like it or loathe it, it looks like virtual working is here to stay. In the UK we find ourselves in our second national lockdown with many people being asked to work from home again. As winter advances, it’s
Gregg Bainbridge, our excellent Education & Accessibility Lead, has written up some of his thoughts on Microsoft’s Ignite 2020 sessions, that you should know about… Microsoft Ignite 2020 sessions It’s been another interesting set of Ignite sessions from Microsoft. Seeing how the different products
Is your content accessible? Do you know how to make your presentation digitally inclusive? We caught up with our resident accessibility expert, Gregg Bainbridge to talk all things Microsoft Digital Inclusion and learn how our Microsoft Digital Champions programme can
I was talking to a client the other day about some upcoming Microsoft training sessions we were planning with her business. “Teams? We’re all over that. We’ve been using Teams to keep in touch since the Coronavirus outbreak, so we’re
Getting your workforce to adopt new technology is not easy. Though senior management might see the big-picture benefits and be enthusiastic to, rolling out across all spans and layers is another challenge entirely. The role of Change Champions is crucial
Today I had a call with a Customer Success Manager from Microsoft, and friend of mine, Chris Slemp. Chris usually has his video on and before my calls I usually spend a good 5 minutes thinking of some excuse as
As more and more of us are working from home, the need for accessible documents is increasingly important. Whether you are sharing and co authoring documents with colleagues, writing reports or producing brochures and one pagers for sales purposes, your
Having worked in the offshore oil and gas industry for a number of years, I witnessed first-hand the importance of great teamwork and how this can impact on offshore oil rig communications. On one of my last assignments offshore,
